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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mary lee

October 7, 2026

5  out of  5
rating by Mary lee
"I spoke with Olivia, great customer service. She stayed on the phone and guided me step by step. Very patient, kind and considerate. I really enjoyed her. Thank you Olivia you're a doll."
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William “Bill” Bryan

October 7, 2026

5  out of  5
rating by William “Bill” Bryan
"I had a very pleasant, helpful, empathetic and much more reaching out to assist me with my immediate Life Insurance needs than I ever thought I would get. This was all without high pressure sales tactics but merely expressing concerns about my current health and financial situation and making sure that I understand the policy I currently own. I am greatful for Corban's knowledge and professionalism. Thanks Corban W!"
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joecern56

October 3, 2026

5  out of  5
rating by joecern56
"Between Claire and Adam on Brady's team and the staff with State Farm Claims, I had nothing to worry about after my recent accident and lost my car. They were superior to anything I've ever experienced and really took care of everything. I lost my car but the team gave me assurance that things would be taken care of. Very pleased!"
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Sawn Placek

October 2, 2026

5  out of  5
rating by Sawn Placek
"Olivia with State farm (Springfield) is one of the friendliest, professional people I've spoken to at any insurance company, along side Drew. He is also friendly with a professional demeanor as well as very patient. I received a great insurance rate and plan to bundle more. All in all I would give these State farm professionals a 10+ rating. Thank you for being there."
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dawn baker

October 1, 2026

5  out of  5
rating by dawn baker
"I called in to state Farm and spoke to Addam he immediately jumped in listened
To my concerns and solved my needs.
And put me in touch to the right person to finish my transaction of business for today."
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ANA VAZQUEZ

September 29, 2026

5  out of  5
rating by ANA VAZQUEZ
"Such amazing staff in this office. I have nothing but good praises for both Olivia and Drew whom from the very beginning have been so helpful they have always been available to answer my questions promptly and with efficiency. Thank for the amazing job you guys do. I appreciate you and your hard work."
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Victor Vlasaty

September 27, 2026

5  out of  5
rating by Victor Vlasaty
"I called State Farm today to make a few changes to my multi-car insurance policy. I spoke with Adam and explained to him the changes I wanted made and the questions I needed answered. I was pleasantly surprised at just how fast and easy it was to work with Adam to get all my questions answered and get the changes I needed made to my existing auto policy. Adam was not only pleasant and knowledgeable but highly efficient."
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Jocelyn Ishmon

September 21, 2026

5  out of  5
rating by Jocelyn Ishmon
"Great…no, phenomenal customer service! Keely broke everything down for me no matter how many questions I had. Audrey went above and beyond with my follow up. The office has been so patient and thorough! 10/10, would recommend!!"
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Kyah Dowty

September 19, 2026

5  out of  5
rating by Kyah Dowty
"Matthew and Olivia were exceptional!
They got us a new policy with better coverage and helped cancel old insurance.
I highly recommend!
The process was so easy!
If you’re thinking about switching, switch to State Farm! 🙂"
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Maxine Schwartz

September 15, 2026

5  out of  5
rating by Maxine Schwartz
"Wonderful customer service with Audrey and Drew"
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suzzette Lyke

September 14, 2026

5  out of  5
rating by suzzette Lyke
"Thank you for such detail service everything was done just right thank you Keely keep up the Good work"
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Joslyn McCrimmon

September 10, 2026

5  out of  5
rating by Joslyn McCrimmon
"Best insurance experience! From Keely who was patient and explained clearly recommendations and needs, to Audrey who followed up and helped me with any loose ends - I can’t recommend this office enough! I feel confident and comfortable that they’re here to help."
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Susan Underwood

September 4, 2026

5  out of  5
rating by Susan Underwood
"They were very helpful, friendly and the experience was great!!!"
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James Payne

September 3, 2026

5  out of  5
rating by James Payne
"Oliva was very thorough and polite...covered all details for the policy... thank you"
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Cheryl Jellovitz

August 28, 2026

5  out of  5
rating by Cheryl Jellovitz
"Great help to save me money on home and auto. Staff is knowledgable and helpful."
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Demetrius dunum

August 26, 2026

5  out of  5
rating by Demetrius dunum
"State farm has people that really care about you and not just your car or home. A big thank you to Olivia and matt for being good honest people I'm so glad I sign up with you guys 👍🏿"
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Marshal Meadors

August 26, 2026

5  out of  5
rating by Marshal Meadors
"Olivia was enormously helpful in helping me start my new coverage including canceling my old coverage and staying on the line during that call to an offshore rep. She was also very patient while I downloaded the State Farm app and enrollment for Drive Safe & Save. Very glad I changed coverages to State Farm!"
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stanley jones

August 25, 2026

5  out of  5
rating by stanley jones
"She was well spoken and very nice made my day"
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Regina Aguirre

August 25, 2026

5  out of  5
rating by Regina Aguirre
"Very Helpful very patient overall a pleasure to work with 10 out of 10 for me"
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vincent zimmerman

August 22, 2026

5  out of  5
rating by vincent zimmerman
"Working with Olivia was delightful."
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Marilyn Coil

August 21, 2026

5  out of  5
rating by Marilyn Coil
"I had a very easy experience with Olivia walking me through the setup of my safe driving part of the State Farm app"
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Dr. Tom Baba

August 20, 2026

5  out of  5
rating by Dr. Tom Baba
"Had a wonderful working conversation with Olivia. Very informative and productive."
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Dafne Ramos

August 19, 2026

5  out of  5
rating by Dafne Ramos
"Olivia nad Brady was a very kind and helpful. Thank you guys! Excellent service!
First time with you."
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debra jolliff

August 19, 2026

5  out of  5
rating by debra jolliff
"Everyone I have been associated with at State Farm has been very friendly patient and helpful! They made my changing auto insurance fast convent and helped me save money! I highly recommend them"
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Carrie Wristen

August 19, 2026

5  out of  5
rating by Carrie Wristen
"Drew and Olivia were so nice and helpful and is now saving me a ton of $. Thanks"