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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mattison Mattison

Mattison Mattison

November 7, 2024

5  out of  5
rating by Mattison Mattison
"The people was awesome getting me together for my insurance"
We responded:
"Thank you! We are very excited to be able to work with you on your insurance needs"
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Rita Roehr

November 7, 2024

5  out of  5
rating by Rita Roehr
"Awesome people that work here always so helpful I’m glad that I got my car insurance and my renters policy as well"
We responded:
"Thank you! We look forward to continuing to provide you with world class customer service!"
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FRANKIE PEREZ

November 6, 2024

5  out of  5
rating by FRANKIE PEREZ
"Switching to State Farm has been very easy With the help of Keely Cardwell and the staff Brady Schröder’s office. Keely spent a very long time on the phone with me going over everything in details. To my satisfaction to switch over many policies and make sure I understood everything. Keely was absolutely amazing thank you for all your hard work"
We responded:
"Thank you Frankie! We are committed to world class customer service and Keely embodies that mission. I am happy to hear that you enjoyed your experience working with her. "
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Lynn Thomas

November 6, 2024

5  out of  5
rating by Lynn Thomas
"I had an unbelievably great experience with Isaiah and his team on my cell phone. I was sitting in my car waiting for a relative who was having a procedure done. I didn't expect that I could get this done so quickly. I couldn't believe how smooth it was, how reassuring he was, and on top of everything, my car insurance was literally cut in half from what I was paying and I got additional coverage and insurance for my laptop computer!!! I highly recommend them."
We responded:
"Thanks Lynn! Glad to hear that the experience was quick and easy for you, as well at a great price. We pride ourselves in providing world class customer service and Isaiah is committed to that mission. Call us anytime you need anything!"
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P D

November 5, 2024

5  out of  5
rating by P D
"Didn’t expect to get a lower rate on car insurance since everything has been skyrocketing since this guy in office has no clue what it means to live and work hard in today’s economy…. Drew and Olivia took their time and walked through everything and saved me money. I’m glad I took the opportunity and spent a little bit more or my time but it was worth it. Thanks Paul"
We responded:
"Thank you for the kind words! We pride ourselves in blending a great price with world class customer service. We are happy to be servicing your insurance needs"
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Tiffani Barrett

November 5, 2024

5  out of  5
rating by Tiffani Barrett
"Great customer service. Helped tremendously on lowering my bill by $100. Very polite and fast service to switch company's. 1 to 10 highly recommend!!!!!"
We responded:
"Thanks Tiffani! We work tirelessly to find ways to get you the best possible coverage at the best possible price. I am glad that we were able to help you with both! We look forward to providing you with world class customer service for your insurance needs"
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Donna Janusek

October 31, 2024

5  out of  5
rating by Donna Janusek
"Great customer service from both Olivia and Isaiah along with a large reduction in rates vs what I was paying"
We responded:
"Hi Donna, glad to hear that you had a great experience. We are excited to be able to serve your insurance needs."
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Diane Driscoll

October 30, 2024

5  out of  5
rating by Diane Driscoll
"Today Brady Schroeder from state farm helped me with my billing problem. Hecwas so polite and kind to me. He was very efficient and knew just what needed to be done. Brady is a great guy with great working ethics. I would recommend State Farm and Brady Schroeder. Thank you. Diane Driscoll."
We responded:
"We are always happy to help. We appreciate your business!"
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Ashley Nichols

October 30, 2024

5  out of  5
rating by Ashley Nichols
"Honestly amazing found me better rates and explained everything I would highly recommend they will even cancel your old policy for you. we’re glad you reached out😃"
We responded:
"Thank you Ashley! We value you as a customer!"
Profile photo of Kevin Hanson

Kevin Hanson

October 30, 2024

5  out of  5
rating by Kevin Hanson
"The team experience and work were awesome. They were able to explain everything in such a way that it was easy to understand."
We responded:
"Thank you Kevin! We are happy to assist you with your insurance needs."
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nathan lewis

October 18, 2024

5  out of  5
rating by nathan lewis
"I’m giving State Farm a 5. They got my great insurance for less than what I was paying which includes renters insurance. And the customer service was very good. I’ll keep you updated."
We responded:
"Thank you Nathan! We look forward to continuing to assist you with your insurance needs!"
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Olivia Hamer

October 16, 2024

5  out of  5
rating by Olivia Hamer
"Absolutely outstanding office! Drew took the time to make sure I completely understood every coverage, the price I was getting, and the company I was joining. I seriously cannot say enough about the Service team being so friendly and giving me calls back and working around my schedule!"
We responded:
"Thank you!"
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Jessica

October 16, 2024

5  out of  5
rating by Jessica
"This is truly one of the best offices in State Farm that I have ever experienced! From their customer service team to the insurance agents, they all truly care about each and every customer that they talk with, and they go into detail to explain everything and leave you feeling educated to make the best decisions for your future! Thank you Brady, and team!"
We responded:
"Thank you!"
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Ethan Sassaman

October 14, 2024

5  out of  5
rating by Ethan Sassaman
"Fast and easy walk through the entire process while offering more for half the compensation!"
We responded:
"Thank you for your review!"
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Rebecca Magee

October 11, 2024

5  out of  5
rating by Rebecca Magee
"Fantastic customer service! Knowledgable, took time to answer any questions I had, and very friendly and down to earth. Obviously a very customer service oriented business."
We responded:
"Thank you for the kind words. We take pride in providing world class customer service!"
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Charles Campbell

October 4, 2024

5  out of  5
rating by Charles Campbell
"Isaiah and his team did a great job getting us set up."
We responded:
"Thank you Charles, we take pride in providing a world class experience"
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Mike Ames

October 3, 2024

5  out of  5
rating by Mike Ames
"Both Brady and Olivia are awesome. They made my transition from my previous company to state farm simple and actually talked to my previous insurance company with me to make sure everything went smoothly."
We responded:
"Thanks Mike! We take pride in offering a world class experience"
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scott lindsey

September 30, 2024

5  out of  5
rating by scott lindsey
"Very helpful , patient and kind customer service."
We responded:
"Thank you Scott!"
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Beth Smith

September 28, 2024

5  out of  5
rating by Beth Smith
"Everyone I spoke with (Isaiah and Olivia) was very kind, helpful, and professional. They made getting a quote, starting new policies, and terminating other policies as seamless as possible. I would highly recommend them."
We responded:
"Thank you for the kind works! We take pride in providing a world class experience!"
Profile photo of Victoria Cooper

Victoria Cooper

September 24, 2024

5  out of  5
rating by Victoria Cooper
"We are very impressed with Isaiah and Olivia from the Springfield office. They reached out to us to compare our policys (home & car) with the State Farm rates. To our surprise, there coverage was superior to what we had. Thank you!"
We responded:
"Thank you for the kind words. Isaiah and Oliva are great at providing a world class experience!"
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Victoria Arvidson

September 21, 2024

5  out of  5
rating by Victoria Arvidson
"DREW and Olivia were most helpful, very knowledgeable and pleasant. I'm going to save about $60 a month, which is very important. Drew even offered better coverage as well."
We responded:
"Thank you for the kind words! Drew and Olivia both are great at providing a world class insurance experience! "
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Ruth Blount

September 20, 2024

5  out of  5
rating by Ruth Blount
"Olivia was great and took the time to really explain how the payments work, cause I didn't know. She also took the time to calm me down cause I was upset, and my head was hurting from this cause I received a bill saying I owed a payment, when I thought I was paying on time which I didn't know I was paying for the previous month. She was wonderful, by the time we got off the phone we were laughing and my head was not hurting anymore. I loved her she was very patient and calm with me can't wait to talk to her again. Thanks State Farm for having a wonderful and great employee."
We responded:
"Thank you! I am glad that you left feeling more educated on your billing! Olivia is great at providing a world class insurance experience"
Profile photo of Jacob Edwards

Jacob Edwards

September 20, 2024

5  out of  5
rating by Jacob Edwards
"Very friendly service from Isaiah & Olivia who helped me setup my new policy but also assisted with cancelling my original policy with another company. Very easy & friendly process"
We responded:
"Thank you! Isaiah and Olivia are great at providing world class customer service!"
Profile photo of Linda Cinelli

Linda Cinelli

September 16, 2024

5  out of  5
rating by Linda Cinelli
"Switched my auto insurance. Everyone was friendly, polite and a joy to work with. I highly recommend this provider. L.C."
We responded:
"Thank you Linda! W really value your business and look forward to continuing to provide world class customer service!"
Profile photo of MarySue Robbins-Schonians

MarySue Robbins-Schonians

September 13, 2024

5  out of  5
rating by MarySue Robbins-Schonians
"Everyone I talked to was super nice and helpful. It was a pleasure doing business with them."
We responded:
"Thank you! We look forward to continuing to provide you with world class customer service"