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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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alex everett

December 12, 2025

5  out of  5
rating by alex everett
"Great customer service! Thanks again to Olivia it was a hassle free cancelation."
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Wyatt McCormick

December 10, 2025

5  out of  5
rating by Wyatt McCormick
"Very friendly customer service, very helpful. I would highly recommend them to anyone."
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diane blazevich

December 8, 2025

5  out of  5
rating by diane blazevich
"I’m so happy I changed over to State Farm Insurance company for both my car and home insurance. Customer service is an important factor for me, and Olivia at the Brady Schroeder Agency in Springfield, Il, is a perfect example of efficiency and professionalism. She answered my questions and immediately responded to a request for some information I needed to have sent to my HOA! It’s so nice to do business with people who are genuinely kind and pleasant when a customer needs assistance. Thank you!!"
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Patricia Cannon

December 4, 2025

5  out of  5
rating by Patricia Cannon
"Customer service was awesome, explained everything in great detail, Im very happy"
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Mica Holliday

December 4, 2025

5  out of  5
rating by Mica Holliday
"I recently joined State Farm and I am so happy I did ! With the help from my agent & Olivia I was able to start my new policy and cancel my old policy professionally and efficiently with their help. Very friendly staff, and superb service I highly recommend."
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Kathy Tanner

December 4, 2025

5  out of  5
rating by Kathy Tanner
"Olivia was great. Full of info. I feel very secure in using State farm."
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Noah Pulli

December 1, 2025

5  out of  5
rating by Noah Pulli
"I’ve never had an easier switch to an insurance company than it was to switch to State Farm. Olivia was extremely helpful and knew exactly what to say."
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Anika Davis

December 1, 2025

5  out of  5
rating by Anika Davis
"Keely, Andrew, and Olivia were all great in helping switch over insurance policies. They all were knowledgeable and very polite and and answered any questions that I had."
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Ms. Reed

November 25, 2025

5  out of  5
rating by Ms. Reed
"Olivia is professional, knowledgeable, patient & kind. She is a true asset to the office & clients."
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robin gragg

November 24, 2025

5  out of  5
rating by robin gragg
"I have never had an experience where my insurance company State Farm calls to check on me opposed to my vehicle. Claire, called me today and sounded so sincere about how I was doing and how the vehicle repair process went! I am grateful for the call but to have it be about how I’ve been and dealing with the process felt good! Thank you"
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Becky H

November 21, 2025

5  out of  5
rating by Becky H
"Very helpful and polite bunch of people!!"
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Tyler Toner

November 21, 2025

5  out of  5
rating by Tyler Toner
"Timing impeccable, above and beyond friendly and answer questions, understanding that life are full of surprises and works and talks well you people."
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Tony Baker

November 20, 2025

5  out of  5
rating by Tony Baker
"Easy to switch, much better pricing than my others and nice to have 1 person instead of 3 or 4 to have to deal with. Matt and Olivia were very pleasant and explained everything great."
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Thomas Allen

November 20, 2025

5  out of  5
rating by Thomas Allen
"Olivia and Drew were very professional and actually helped me get a good rate on my auto insurance. Highly recommend them, they had excellent customers service. I would like to deal with them all the time."
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Tammy Mercer

November 19, 2025

5  out of  5
rating by Tammy Mercer
"Very satisfied with my agent Olivia. She did a great job"
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Monica H.

November 18, 2025

5  out of  5
rating by Monica H.
"Very good customer service and helped me break down everything. Truly appreciate Drew and Olivia for all their help. You guys took the time and it is truly recognized. Olivia, thank you for helping me with the call to discontinue services with Allstate. You made that process easy! Thanks again!"
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Donna Hunt

November 17, 2025

5  out of  5
rating by Donna Hunt
"Was very friendly and professional. Was very patient and did not rush me through the process."
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Caleb Hadley

November 14, 2025

5  out of  5
rating by Caleb Hadley
"Olivia and Drew were very professional and actually wanted to help me get a good rate on good coverage. No hidden fees Highly recommend them, they had excellent customer service"
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Joel Ward

November 14, 2025

5  out of  5
rating by Joel Ward
"Matthew and Olivia did a great job helping me to save big on a home and auto policy! Thanks again!"
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Dean Ferris

November 13, 2025

5  out of  5
rating by Dean Ferris
"Kathleen and Olivia where great Highly recommend Enjoyed talking to both of them"
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Patricia Waldrop

November 7, 2025

5  out of  5
rating by Patricia Waldrop
"I've worked with Keely several times..she is great.i hang up feeling satisfied and in a good mood.Than she set a appt call for me for Olivia.She also was very professional and put any worries at ease,contacting old insurance of my changes as of 11-21-25.on phones throughout the transaction.i liked that.Both of them I hope I can work with as the years add up.For state farm insurance and my service."
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David David David

November 6, 2025

5  out of  5
rating by David David David
"Olivia and Keely are AWESOME!!!! Thank you for covering all bases from A to Z!!!"
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Peggy Holly

October 31, 2025

5  out of  5
rating by Peggy Holly
"Excellent service from Keely and Olivia, both so very friendly and helpful in getting new insurance with them!!!"
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Ben Reinhart

October 31, 2025

5  out of  5
rating by Ben Reinhart
"With the help of Braydon I was able to get a great rate and policy for not only car and home insurance, but also life insurance! He explained all the options and helped me to understand by giving detailed senecio based examples."
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Josh Hunter

October 29, 2025

5  out of  5
rating by Josh Hunter
"KEELY , she is amazing she went above and beyond to find me a GREAT quote! Her customer service is beyond amazing ! I’ve never spoken to a more professional agent over the phone . Give her a raise $$$"